How do I place an order? You can browse our product pages, select the fishing supplies you want, including beginner carbon rods, telescopic portable rods, lure rods, sea rods, etc., and then click the “Add to Cart” button. After completing your selection, go to the shopping cart and follow the prompts to fill in the delivery information and payment information to complete the order.
Can I modify or cancel my order? Once you submit your order, we will process it as soon as possible. If you want to modify or cancel your order, please contact our customer service team immediately and we will take corresponding actions according to the progress of the order processing. Please note that if your order has been shipped, it cannot be cancelled.
How is the shipping cost calculated? Shipping costs vary depending on the shipping method and shipping address you choose. You can view the specific shipping costs and estimated delivery time at checkout.
When will my order be shipped? We usually process and ship within 1-3 business days after receiving the order. The specific shipping time may vary depending on product availability and your shipping address. You will receive an email with tracking information after shipment.
Do you provide international shipping? We offer international shipping.
How do I return or exchange my product? If you are not satisfied with your purchase, you may return it in accordance with our Refund and Return Policy. Please ensure that the product is unused and in its original packaging within 30 days of purchase. For detailed return procedures, please visit our Return Policy page ([Return Policy link]).
What are the payment methods? We accept a variety of payment methods, including major credit cards (such as Visa, MasterCard, American Express), PayPal and other electronic payment methods. You can choose a convenient payment method during checkout.
What is the warranty policy for the product? All of our fishing equipment is backed by a manufacturer’s warranty, and the specific warranty period and terms may vary by product. For details on the warranty of individual products, please visit the product page or contact customer service.
How can I ensure the security of my personal information? We take the privacy and security of our customers very seriously. All personal information collected on this website is protected by our Privacy Policy. We use industry-standard encryption technology to protect your payment information and personal data.
Are there any membership programs or promotions? From time to time we run special offers and promotional codes. To get the latest discounts and promotions, subscribe to our email newsletter or follow us on social media.
